A. SPYCE is a food delivery service that connects customers with local restaurants. We provide a platform for customers to order food from their favorite restaurants and have it delivered to their door.
Q. How do I sign up for SPYCE?
A. You can sign up for SPYCE by clicking the sign up button on the top right of the page. You will be asked to fill out a form with your contact information and a few other details. Once you have completed the form, you will be sent a confirmation email to verify your account. After you have verified your account, you will be able to log in and start using SPYCE.
Ordering
Q. How do I place an order?
A. You can place an order by browsing through the restaurants listed on our platform, selecting the food items you want, adding them to your cart, and then checking out. You will be asked to provide your delivery address and payment information during the checkout process.
Q. Can I track my order?
A. Yes, you can track your order through our platform. Once your order has been placed, you will be able to see the estimated delivery time and track the progress of your order in real-time.
Payment
Q. What payment methods do you accept?
A. We accept all major credit cards, debit cards, Google Pay and Apple Pay. We also accept cash on delivery for certain locations.
Q. Is my payment information secure?
A. Yes, your payment information is secure. We use industry-standard encryption to protect your payment information and do not store your credit card details on our servers.
Contact
Q. How do I contact my driver?
A. We do not provide direct contact information for drivers. However, you can track your order in real-time through our platform and contact support if you have any issues with your delivery. Driver's may choose to reach out to you to verify your address but continued contact is at the discretion of the driver.
Q. How do I get in touch with Support?
A. Once you have placed an order, you can submit a ticket to support. If you wish to contact us regarding another matter, you can reach us via email at admin@spyce.ca